TERMS OF SALE

Transparent purchasing guide.

General Conditions OBJECT These General Conditions concern the purchase of products, made remotely via the Internet, from Fight Club Sas di Niccolai Fabio e C. (hereinafter Fight Club), with registered office at Via Orazio Vecchi 77 50127 Florence (FI), Tax Code and Florence Company Register number 02342200488, VAT number 02342200488 and owner of the website http://www.fightclubstore.com. For those entitled to whom it applies, each purchase transaction will be governed by the provisions of Legislative Decree 206/2005 and subsequent amendments and, with regard to privacy protection, will be subject to the provisions of Legislative Decree 196/2003. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE The purchase of goods on the website: www.fightclubstore.com is subject to the Customer's full acceptance of these general conditions of sale. Therefore, before placing an order, the Customer must carefully read these general conditions of sale and, in the case of an electronic order, confirm acceptance by selecting the corresponding field and the one for acceptance of the unfair terms. By sending the electronic order, the Customer therefore confirms that he or she is aware of and unconditionally accepts these general conditions of sale. If the order is sent by email or fax, the Customer is required to send these general conditions duly signed together with the order. PURCHASE METHODS The Customer can purchase the products in the Fight Club online catalogue, viewable at www.fightclubstore.com, by placing the order electronically or by email or fax. It is understood that the image accompanying a product may not be perfectly representative of its characteristics but may differ in color, size, and accessory products shown in the figure. Fight Club reserves the right to accept or not accept orders, in whole or in part. The contract is considered concluded upon acceptance of the order by Fight Club via email. Order confirmation must be sent within 48 hours of receiving the order. If order confirmation is not given within the aforementioned 48 hours, the order will be considered not accepted. If the order was sent via an online form, Fight Club's acceptance of the order must contain a summary of the applicable general and specific conditions, information relating to the product's characteristics, and a detailed indication of the price, payment methods, withdrawal rights, and delivery times and costs. In the event of unavailability, even temporary, of some of the items ordered, Fight Club will notify the Customer within 48 hours of receiving the order, also indicating the order processing times for the temporarily unavailable items. In such case, the Parties may agree: a) that the order will be processed with a single delivery when Fight Club has availability of all the items ordered; or b) that the order is fulfilled by delivering, within the terms set out in these general conditions, the items available at the time of the order and by subsequently delivering, within the order fulfillment deadline indicated in the aforementioned communication, the items temporarily unavailable; in this case, the shipping costs for the delivery of the items not immediately available will be borne by Fight Club; or c) that Fight Club delivers the available ordered items and issues a purchase voucher to the Customer for the value of the temporarily unavailable ordered items. d) All promotions published on the site do not apply to products already on sale or to kits unless otherwise specified. The promotion is applied once the actual purchase price has been reached, excluding shipping. Otherwise, it will not be applied. ORDERS ACCEPTANCE The contract stipulated between Fight Club and the Customer shall be deemed concluded upon receipt by the Customer of the order confirmation, containing the complete indication of the price, including shipping costs, the payment method and delivery times. Fight Club is expressly excluded from any liability, under any title, contractual or non-contractual, for direct or indirect damages to persons and/or things resulting from the non-acceptance, even partial, of an order. PAYMENT METHODS Payment for items must be made either by cash on delivery or by bank transfer, postal order, PayPal, or credit card. If payment is made by PayPal, postal order, or bank transfer, the customer must send proof of payment via email. For cash on delivery orders, payment must be made in cash. The ordered goods will be shipped only after the amount due has been credited to Fight Club's account. The reason for the bank transfer must include:
  • number and date of the Proforma Invoice;
  • name and surname of the order holder.
The invoice or receipt will be issued by Fight Club following receipt of payment and will be attached to the package or sent via email to the customer. DELIVERY COSTS Delivery costs are the responsibility of the Customer, except as provided below: a) For orders from customers who qualify as consumers pursuant to Legislative Decree 206/05, which exceed €79.90 and are paid in advance, shipping costs will be borne by Fight Club, unless the shipment consists of more than one package, in which case the costs will be borne by the customer. For orders equal to or greater than €79.90 but paid cash on delivery, the customer will be charged a surcharge of €3.00. b) For orders from gyms and sports clubs, shipping will be paid by Fight Club provided that the order is greater than €150.00, the shipment does not consist of more than one package, and advance payment is made. In the event of failure to collect the goods stored at the courier's warehouse within 3 working days due to repeated inability to deliver to the address indicated by the Customer when ordering, any additional logistics costs will be expressly charged to the customer. Shipping rates are detailed in the attached table. Please note that this rate is per package; therefore, any variations in shipping costs due to double packages will be communicated to the Customer at the time of order confirmation. Smaller islands and remote areas have different rates depending on the location. DELIVERY TIMES Delivery will be made to the address specified when entering customer information, unless the Customer indicates a different address when placing the order. The order will be processed within fifteen working days of order confirmation, barring delays attributable to the courier and provided that the customer has paid for the goods (unless cash on delivery is chosen). Therefore, Fight Club cannot be held responsible for any delays in processing the order or in delivering the ordered goods due to the Customer's failure to pay promptly. The Customer can contact Fight Club for information on the status of the shipment. EXCHANGE OF GOODS AND REPORTING DEFECTS The Customer must notify Fight Club by email on the day of delivery of any discrepancies between the goods received and those ordered, specifying the reasons for the discrepancy (e.g. size, color, etc.). Fight Club will exchange such goods once it has received the return from the Customer, provided that the goods are returned in their original packaging, and the shipping costs for the new goods and the return of the non-corresponding goods will be borne by Fight Club. The Customer must notify Fight Club of any defects in the goods by email within three days of receiving the goods, proving, where possible, the alleged defects with appropriate photographic documentation. If Fight Club determines, based on photographic documentation provided by the Customer, the existence of the reported defects, it will collect the defective goods from the Customer at its own expense and, at the Customer's discretion and subject to availability, exchange the goods, refund the price, or issue a voucher to the Customer for an amount equal to the price of the defective goods. Any other form of compensation for any damages, including indirect and consequential damages, is excluded. RIGHT OF WITHDRAWAL The Customer, if entitled as a consumer pursuant to Legislative Decree 206/05 and subsequent amendments, may withdraw from the contract without penalty and without specifying the reason, within ten working days of receiving the goods. The right of withdrawal is exercised by sending, within the aforementioned deadline, written notification to Fight Club Sas, via Orazio Vecchi 77 50127 Florence (FI), by registered mail or by advance fax or email, confirmed by registered mail within the following forty-eight hours. The registered mail is considered timely if delivered to the accepting post office within the aforementioned deadline. In lieu of the aforementioned notification, it is sufficient to return the received goods by post or courier within ten working days to Fight Club Sas, Via Orazio Vecchi 77, 50127 Florence (FI). Return shipping costs are the responsibility of the Customer; furthermore, reimbursement for the costs of delivering the goods to the Customer cannot be requested. For the purposes of the expiry of the deadline, the goods are considered returned when they are delivered to the accepting post office or to the shipping company, without prejudice to the Customer's liability towards Fight Club for loss and/or damage to the returned goods until such goods are returned to Fight Club. The goods must be returned intact, unused, complete with all their parts and in their original packaging (envelopes and boxes). In the event of returned merchandise that is incomplete or incomplete with its packaging, Fight Club must notify the Customer in writing via email. In this case, the merchandise returned by the Customer will not be refunded and will remain at the Fight Club headquarters for the Customer to collect. If the Customer has not collected the merchandise within ten days of receiving the aforementioned notification, Fight Club will be free to use the merchandise. In this case, the Customer's right to a refund of the price paid for such goods remains excluded. The shipment of the returned goods is under the exclusive responsibility of the Customer. If the right of withdrawal has been properly exercised, Fight Club will refund the amounts received from the Customer within fifteen days of receiving the returned goods, and in any case within thirty days of the date Fight Club became aware of the exercise of the right of withdrawal. Alternatively, if agreed with the Customer, Fight Club may, instead of proceeding with the refund, issue the Customer a voucher for the amount paid by the Customer for the purchase of the goods, excluding the refund of shipping costs. The sums are considered refunded within the aforementioned term if they are actually returned, sent or re-credited with a value date no later than the expiry of the previously indicated term. In the event of withdrawal or refusal to pay by cash on delivery, despite having chosen this payment method in the order, subsequent orders will only be accepted if the Customer pays in advance. COMPETENT COURT In the event of any disputes between Fight Club and the Customer, the Court of Florence will have exclusive jurisdiction, except as provided by Legislative Decree 206/05 and subsequent amendments for Customers to whom this regulation applies.

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